← Help · Getting started

Contact & Support

Send a message to the Racer IQ team — problems, account help, feedback or partnerships.

  1. Open Contact & Support from the footer or the Help Centre.
  2. Fill in name, email, category, subject and message.
  3. Tap Send message — you'll see "Message sent ✓".

Report a problem opens the form with Technical problem selected. It adds only the page you came from, your device type and the time.

Tip Messages are stored for the Racer IQ team to read. Only the team can see them.

Prefer email? Support: support@raceriq.com.au · General enquiries: hello@raceriq.com.au · Privacy and data requests: privacy@raceriq.com.au

Payment, receipt or card questions? Paid members can open Membership → Manage billing to see invoices and update their card. For anything else about billing, choose the Account category.

Contact & Support

Related guides

Getting Started with Racer IQ: Your First 10 MinutesCan't find a track or layout?
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